MangoXchange is responsible for supporting our clients by isolating specific problems that may be encountered by using your MangoXchange Services.

Support is our business and it's what we're best known for. We're more than aware that all the features in the world are worthless unless they are backed by a strong team of support staff. We have worked countless hours perfecting our support channels and training our staff to ensure that customers get meaningful and helpful responses as quickly as possible.

All Technical Support send to us will guarantee to be reply within 24 hours upon receiving. Though our average support response time is within minutes to an hour, we guarantee a human response within 24 hours, or you receive a credit to your account if we didn't get back to your support email within 24 hours.

For critical issues (i.e. your server is down and in accessible to the public), MangoXchange has our in house personnel onsite available round the clock to provide assistance.

Email
Email support is available 24 hrs a day, 7 days a week including any public holidays via help@MangoXchange.com.

In nearly all cases, we guarantee all support email send to us will get back to you within 24 hours (usually much sooner).