IP Address Policy @  MangoXchange

IP Address Justification Policy


MANGOXCHANGE IP ADDRESS ASSIGNMENT/JUSTIFICATION POLICY


IP addresses are leased to MangoXchange from COLO NOC. In turn, MangoXchange allocates those IP addresses to our customers for usage while connected to the MangoXchange network. The size of the IP address allocation varies and is solely based on the continually demonstrated and documented need of the customer. This policy is intended for customers who are requesting/purchasing additional IP addresses, for usage with one or more MangoXchange related services.

  • * If you have more than one MangoXchange service, please do not attempt utilize the allocated IP addresses on a server/service other than that which they have been specifically assigned to. Failure to do so may cause IP conflicts in the network, or may cause your exiting IPs not to function. IP addresses may be configured only to work with the specific server/service they were assigned to.

  • * Clients MUST use 80% of their existing IP addresses prior to requesting an additional allocation. New customers will receive a minimal allocation based on their immediate requirement. Thereafter, the size of allocated IP address blocks may be increased based on the speed that the customer utilizes and justifies all previously allocated IP address blocks.

  • * Whois: MangoXchange is required by ARIN to provide information on which entity is using the IP space. This information can be provided to ARIN either via SWIP or an RWhois server. MangoXchange documents the loan of IP addresses to a customer via a publicly available Referral WHOIS (rwhois) server. If a customer is assigned static IP addresses, the customer information will be added to our RWhois server.

  • * At any time, MangoXchange may require a customer to justify its IP address allocation. If the customer is unable to do so, its ability to obtain future allocations may be jeopardized and its existing allocation may be revoked or decreased.

  • * When a customer requests an IP address space allocation from MangoXchange that will be used for IP-based web hosting, the customer will need to provide technical justification as to why they are providing IP-based web hosting instead of name-based web hosting. MangoXchange is required to provide this information to ARIN. For customers requesting space for web hosting, justification should include a list of IP addresses currently being used for web hosting, and a list of domains being hosted. If IP-based hosting is being done, a list of technical reasons why named-based hosting cannot be done should be included.

                

Payment

MangoXchange will only issue IP addresses to customers order within 2-7 working days, upon payment received.   


Renewal

For IP addresses renewal billing will be billed 21 Days in advance for 1st Renewal INVOICE and from 2nd Renewal INVOICE onward will be billed 5 Days in advance before the actual due date.

IF CUSTOMERS DO NOT WISH TO RENEW ANY OF THE IPS ON THEIR ACCOUNT, CUSTOMERS SHOULD UPDATE US 21 DAYS BEFORE THE DUE DATE, IF NOT WE CONSIDER AS CUSTOMER WISH TO RENEWAL IT. A RENEWAL INVOICE WILL BE SEND TO CUSTOMERS FOR RENEWAL OF THE SERVICES, CUSTOMERS NEED TO SETTLE ANY OF THE OUTSTANDING INVOICE BEFORE NEW SERVICE OR REQUEST WILL BE ACCEPTED BY THE SYSTEM. FOR CANCELLATION RECEIVED AFTER INVOICE SEND WILL ONLY TAKE EFFECTED ON THE NEXT BILLING MONTH.

Any unpaid INVOICE all the services base on this account including Servers will be unplug from the network until full outstanding amount received. Servers or Services being suspended or unplug from the network due to unpaid invoice, will only be connected back within 48 Hours upon full outstanding amount received. A Reconnect Fee of USD 25.00 will be incurring for reconnect services or servers back to the network due to unpaid invoice outstanding amount.

The IP Address Request/Justification Form must be filled out in order to receive additional IP addresses. Please contact us for the IP Address Request/Justification Form.


Last updated 01/05/2008

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