IP Address Justification Policy
MANGOXCHANGE IP ADDRESS
ASSIGNMENT/JUSTIFICATION POLICY
IP addresses are leased to MangoXchange
from COLO NOC.
In turn, MangoXchange allocates those IP addresses to our customers
for usage while connected to the MangoXchange network. The size of
the IP address allocation varies and is solely based on the
continually demonstrated and documented need of the customer. This
policy is intended for customers who are requesting/purchasing
additional IP addresses, for usage with one or more MangoXchange
related services.
- * If you have more than one
MangoXchange service, please do not attempt utilize the
allocated IP addresses on a server/service other than that which
they have been specifically assigned to. Failure to do so may
cause IP conflicts in the network, or may cause your exiting IPs
not to function. IP addresses may be configured only to work
with the specific server/service they were assigned to.
- * Clients MUST use 80% of their
existing IP addresses prior to requesting an additional
allocation. New customers will receive a minimal allocation
based on their immediate requirement. Thereafter, the size of
allocated IP address blocks may be increased based on the speed
that the customer utilizes and justifies all previously
allocated IP address blocks.
- * Whois: MangoXchange is required
by ARIN to provide information on which entity is using the IP
space. This information can be provided to ARIN either via SWIP
or an RWhois server. MangoXchange documents the loan of IP
addresses to a customer via a publicly available Referral WHOIS
(rwhois) server. If a customer is assigned static IP addresses,
the customer information will be added to our RWhois server.
- * At any time, MangoXchange may
require a customer to justify its IP address allocation. If the
customer is unable to do so, its ability to obtain future
allocations may be jeopardized and its existing allocation may
be revoked or decreased.
- * When a customer requests an IP
address space allocation from MangoXchange that will be used for
IP-based web hosting, the customer will need to provide
technical justification as to why they are providing IP-based
web hosting instead of name-based web hosting. MangoXchange is
required to provide this information to ARIN. For customers
requesting space for web hosting, justification should include a
list of IP addresses currently being used for web hosting, and a
list of domains being hosted. If IP-based hosting is being done,
a list of technical reasons why named-based hosting cannot be
done should be included.
Payment
MangoXchange will only issue IP
addresses to customers order within 2-7 working days, upon payment
received.
Renewal
For IP addresses renewal billing will be
billed 21 Days in advance for 1st Renewal INVOICE and from 2nd
Renewal INVOICE onward will be billed 5 Days in advance before the
actual due date.
IF CUSTOMERS DO NOT WISH TO RENEW ANY OF
THE IPS ON THEIR ACCOUNT, CUSTOMERS SHOULD UPDATE US 21 DAYS BEFORE
THE DUE DATE, IF NOT WE CONSIDER AS CUSTOMER WISH TO RENEWAL IT. A
RENEWAL INVOICE WILL BE SEND TO CUSTOMERS FOR RENEWAL OF THE
SERVICES, CUSTOMERS NEED TO SETTLE ANY OF THE OUTSTANDING INVOICE
BEFORE NEW SERVICE OR REQUEST WILL BE ACCEPTED BY THE SYSTEM. FOR
CANCELLATION RECEIVED AFTER INVOICE SEND WILL ONLY TAKE EFFECTED ON
THE NEXT BILLING MONTH.
Any unpaid INVOICE all the services base
on this account including Servers will be unplug from the network
until full outstanding amount received. Servers or Services being
suspended or unplug from the network due to unpaid invoice, will
only be connected back within 48 Hours upon full outstanding amount
received. A Reconnect Fee of USD 25.00 will be incurring for
reconnect services or servers back to the network due to unpaid
invoice outstanding amount.
The IP Address Request/Justification
Form must be filled out in order to receive additional IP
addresses. Please contact us for the IP Address
Request/Justification Form.
Last updated 01/05/2008